Having CC Connected Trouble? Follow these steps!

Are you experiencing trouble on the New CC Connected? 

1. Please see if your solution is located in the Instant Answers section. You can use the search function to find more answers!

2. If after searching, you still need support, please contact Customer Service at customerservice@classicalconversations.com. We kindly ask customers to provide the following information to expedite the resolution process:

  • Name
  • Community Name
  • Community City/State
  • Program/s
  • Student Name (if applicable)
  • Screenshot/s of the error/issue that you are experiencing
  • A brief explanation of what is occurring

We appreciate your patience as we handle a high volume of tickets at this time.

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